About Your Order

Thank you for buying with us!

“So I’m going to BUYVE… now what?”

Buyve is a unique online marketplace in that once you place your order, the mission has just begun. We receive your request, process your order, and donate a portion of what you’ve paid for your book(s), DVDs, or CDs to scholarships and to our non-profit partners. All of our partner organizations work toward achieving educational and social equality in YOUR community by creating scholarships for needy students. Simply put: Your order benefits your community.

Return Policy

30 day, 100% satisfaction guarantee! If you are not happy with your purchase, just send it back and we will refund the full purchase cost of the item, plus shipping costs if it was due to our mistake. Non-book items may have a different return policy.

Shipping

Most orders leave the warehouse within one business day, and we offer several shipping options to suit your needs. All US shipments include free tracking!

Gift Orders & Invoices

As a green company, we minimize paper use and packaging to the minimum necessary to fulfill your order. Your order email will serve as your invoice. We may include a packaging slip within our order, but this will not include price information as many customers request this information is not included for gift orders. The exception to this is for international orders in which case price information is mandatory to pass through customs.

Payment

Credit Cards - We accept Visa, MasterCard, Discover, and American Express cards.

Debit Cards - We accept all Check/Debit cards with the MasterCard or Visa logo.

Can I change or cancel my order?

Orders are sometimes pulled, packed and shipped within minutes of being received so we may not be able to cancel or change your order once you make it. However, we will do our best when you email us at urgent@buyve.com.

Item Conditions

The book information will note the condition with us grading our books in the following way.

• NEW: Just what it says, direct from the publisher or distributor. May include a remainder mark.
• LIKE NEW: Could easily be mistaken for brand new. Undamaged cover, no missing pages, all pages undamaged, no underlining/highlighting of text, no damage to binding, no writing in margins. If the book normally has a dust jacket, the jacket is included.
• VERY GOOD: In great condition for a used book. Has been read but has no easily noticeable damage to the cover, all pages are present and undamaged (no creases or tears), minimal underlining/highlighting of text (perhaps on a few pages), no writing in margins, very minimal identifying marks inside cover, very minimal wear and tear. May be ex-library, with usual treatments; if so, the book will be noted as such in the comments.
• GOOD: Very minimal damage to the cover (no holes or tears, only minimal scuff marks), dust jacket not necessarily included, minimal wear to binding, majority of pages undamaged (minimal creases or tears), highlighting/underlining acceptable on textbooks as long as text is readable and it is not an excessive amount, no missing pages. May be ex-library with usual treatments; if so, the book will be noted as such in the comments.
• ACCEPTABLE: These are books that have been saved from being unnecessarily discarded. This book has a lot of history, but still deserves a loving home. Some significant wear to the cover but still intact; binding may be slightly weak. There might be writing in margins, or underlining/highlighting of text; there are no missing pages. If this item is ex-library with usual treatments or has some unusual or severe type of damage, such as water or binding, it will be noted in the comments.